2019-2020 Academic Year
In case of fire, life-threatening circumstances or injury, and imminent danger first call 911, then 914-874-7835
In case of natural gas fumes, significant fuel oil odor, flooding, complete building power outage (not a single circuit-breaker outage or community-wide power failure), security violations or threats, major water main breaks, and fire alarms call 914-874-7835.
Routine Maintenance Operating Procedures
All routine requests for maintenance and housekeeping work are to be submitted through https://repair.svots.edu. Requests will be acted upon in a timely manner during normal hours of seminary operation (Monday-Friday 8:30AM-5:00PM). Maintenance requests should not be verbally communicated in passing, by phone, text message or by personal email to the members of the maintenance staff.
Non-emergency situations include such items as local toilet backups, stoppages, minor leaks, appliance failure, loss of hot water, loss of heat (except for a prolonged period during winter months), and various forms of breakage and inoperable lighting fixtures. Toilet backups and leaking water problems can be addressed by each resident in the short term by turning off your cold water feed. All non-emergencies should be reported by a repair request at https://repair.svots.edu. All logged non-emergency requests will be taken care of in a timely prioritized manner by the maintenance department during normal operating hours.
It is in the discretion of the Maintenance staff to prioritize and even to exclude some repairs that do not apply as legitimate repair work.
Weekend Maintenance Reporting Procedures
Non-emergency incidents will be addressed by the maintenance staff during week day hours of operation in a timely fashion. Use the emergency number only for reporting legitimate emergencies as defined above.
The seminary has only a one full time staff maintenance employee. The resident Plant Manager is Rafael Rivera. The House Keeping personnel is Yuri Shcherbakov. The emergency phone contact is Alexandru Popovici
Emergency Protocol List Only